Poradna Mobilní telefony

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  Zajíc

  3. června 2015

  Lumia 535

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  • 

    4. června 2015 - mys

    Ta ma hrozny displej a dotyky se spatne registruji. Casto dochazi k nespravnym stiskum.

    
    
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    6. června 2015 - medvěd

    Lumia 535 má kvalitní IPS display, a problémy s dotykem je již dávno vyřešen...

    
    
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    7. června 2015 - kujon

    Zdravime vsechny Juráky (medvědy) do Prahy :-) Lumia 535 dostala osizenou dotykovou vrstvu a proto spatne reaguje. Ani update problemy nevyresil a Microsoft neodstranitelne problemy sam priznava http://www.microsoft.com...

    
    
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    15. června 2015 - medvěd

    Nevím koho to zdravíš, ale jsi trochu za blázna. V uvedeném linku MS přiznává problém, a také uvádí že jej řeší update. Problém se týká pouze některých kusů první serie, kde byla nekvalitní dotyková vrstva, problém je částečně řešitelný SW updatem, tam kde to update nepomůže, tak se to řeší výměnou displaye v telefonu. Nově vyrobené telefony tímto problémem netrpí. Navíc pokud máš obavy, problém lze snadno ověřit při koupi, a případně telefon vrátit.
    
    Kompletní vyjádření MS:
    
    We are sorry that some of you have been inconvenienced by this situation. We’ve identified some models of Lumia 535 are presenting different anomalies on the touchscreen performance. It manifests itself in several ways:
    
    
    •Functionality of the scroll up/down and swipe left/right functions.
    •Scrolling up/down or swiping left/right can result in an app or link being activated unintentionally.
    •Functionality of the zoom in/out feature can be compromised if the user’s fingers are less than 20 mm apart.
    •Text editing, particularly at speed, can result in characters being missed.
    •‘Ghost touch’ - use of the touchscreen in wet/moist conditions.
    •If the user’s fingers are wet or the atmosphere is damp (i.e. entering a warm room from cold outdoors) buttons on the touchscreen can be activated unintentionally.
    
    An OTA (over the air) software update has been deployed in 23rd of December 2014, solving most of the problems but certainly not for all customers.
    
    
    
    Our Technical Support Operations team here in Finland, as well as the engineering teams in the US and China have the matter under investigation marked as an urgent priority, in the meantime please use the troubleshooting offered by my colleagues in this thread.
    
    
    
    When our colleagues in the engineering team have identified the cause of the conflict, we will provide further information, whether this is another software update or an action performed on hardware at an authorised Care Point, (at this time Care Points have not received updated info regarding this topic, thus is useless to visit them).
    
    
    
    We assure you that Microsoft does take matters like this very seriously and our teams are working frantically to resolve this concern for our customers. For the time being, we can only recommend that you use the troubleshooting provided whilst we work to ensure that the situation is properly solved, and that you accept our apologies for the inconvenience caused.
    

    
    
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  Anonymní uživatel

  3. června 2015

  Zkusil bych https://mobilni-telefony.heureka.cz...

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